Product

One place for every customer request.

Cadrell collects requests from every channel, merges the duplicates, ranks them by revenue and tells customers when you ship.

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Cadrell roadmap with request counts on every bar

Capture

Every channel lands in one inbox.

Forward email, tag a support conversation, react in Slack or send a form. Cadrell finds the account, attaches the revenue and keeps the customer’s own words.

Intercom

Zendesk

Slack

Typeform

Sales calls

API

A merged request with quotes from three customers

An automation rule routing billing requests

Triage

Rules do the sorting while you sleep.

Route by topic, plan or revenue. Merge duplicates above a confidence you choose. Reply to the customer so they know someone read it.

Rank

Know what each request is worth.

Revenue comes from your CRM or billing. Every theme shows the accounts asking, what they pay and how much is already covered by shipped work.

$0k

ARR asking for billing

customers heard this quarter

Everything between the request and the release.

Roadmap

Plan by quarter with demand on every bar.

Drag themes into a quarter. Each bar shows the requests and revenue behind it, and progress syncs from Linear or Jira.

Close the loop

Everyone who asked hears when it ships.

One email, written by you, sent the day it goes live.

Insights

Reports for the board, not for the analyst.

Themes by revenue, time to triage and the share already shipped.

Public roadmap

Share a read-only view with customers.

Embed it in your help centre or Notion. Votes come back as requests.

Integrations

Plugs into the stack you run today.

Twelve native integrations and a REST API for everything else.

See your own requests ranked by Friday.

Connect one inbox and your CRM. Most teams have a ranked list the same afternoon.

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